Privacy & Security Policy
This Privacy & Security Policy applies to the services offered under the Deltora International brand. Deltora International is a brand owned and operated by Deltora Global Pty. Ltd, a company incorporated in India. Protecting customer privacy and information security is one of our priorities.
Information We Collect
We may collect:
- Customer name
- Contact information
- Service-related information provided by customers
- Website usage information
- Device and browser information
- IP address (where applicable)
- Information submitted through enquiry or contact forms
Use of Information
Collected information may be used to:
- Provide customer support services
- Respond to service enquiries
- Process service requests
- Improve customer experience
- Prevent fraud and unauthorised activity
- Meet legal and regulatory obligations
- Send service-related communications and updates.
- Maintain internal business records.
Cookies
Cookies may be used to improve website functionality, analyse website performance, remember user preferences and enhance the overall browsing experience.
Third-Party Services
We may use authorised third-party service providers to support website functionality, payment processing, communication services, and business operations.
These providers are required to handle information securely and in accordance with applicable privacy requirements.
These providers may include payment processors, website hosting providers, email communication providers and analytics providers.
We do not sell customer personal information to third parties.
Information Sharing
We may disclose customer information only where necessary to:
- Deliver requested services.
- Comply with legal obligations.
- Protect our legal rights.
- Work with authorised service providers under confidentiality obligations.
Data Retention
Customer information is retained only for as long as reasonably necessary to provide our services, comply with legal obligations or resolve disputes.
Customer Rights
Customers may request access to, correction of or deletion of their personal information, subject to applicable legal requirements.
Policy Updates
We reserve the right to update this Privacy Policy from time to time. Any updates will be published on this website and become effective upon publication.
For privacy-related enquiries, Please contact: info@deltorainternational.com
Security Policy
When making a payment to Deltora Global Pty. Ltd, payment information is transmitted securely using industry-standard encryption technology through an authorised payment provider.
Payments for services offered under the Deltora International brand are securely processed by authorised payment service providers on behalf of Deltora Global Pty. Ltd. using industry-standard encryption technology.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
International Customers
Customers using our services from outside India acknowledge that their information may be processed in accordance with applicable laws and this Privacy Policy.